Summary: Bharat Flanges respects your commercial B2B confidentiality. We never sell your data to third-party ad networks, and provide self-service account deletion with a 30-day retention grace period in compliance with Google Play Store & Apple App Store rules.
1. Introduction & Operating Entity
This Privacy Policy applies to the Bharat Flanges mobile application and website operated by Bharat Flanges, having its manufacturing works located at Sihor - 364240, Dist - Bhavnagar, State - Gujarat, India (referred to as "Company", "we", "our", or "us").
2. Information We Collect
- Commercial Identity: Name, mobile phone number, OTP verification data, business firm name, and GSTIN.
- Technical Inquiries: Flange specifications (dimensions, pressure ratings, materials) and engineering drawings / blueprint images uploaded by users.
- Device Logs: Standard application telemetry, IP address, and crash reports required to ensure secure communication.
3. Commercial Confidentiality & Data Sharing
Bharat Flanges operates on strict B2B integrity. We do not sell, rent, or distribute user information or inquiry records to third-party advertising networks. Data is shared exclusively with necessary technical infrastructure providers (such as encrypted cloud hosting and SMS OTP gateways) under strict confidentiality agreements.
4. SMS & OTP Communication Policy (Fast2SMS & Telecom Compliance)
Bharat Flanges uses mobile numbers strictly for user identity verification and transaction security:
- Authentication Only: We send transactional SMS messages solely containing a 6-digit One-Time Password (OTP) required to log into or register an account on the Bharat Flanges platform.
- No Promotional Spam: We strictly do not engage in unsolicited bulk SMS marketing, telemarketing, or third-party promotional campaigns.
- Secure Gateway Delivery: OTP SMS transmissions are processed via compliant, TRAI-registered telecom gateways (such as Fast2SMS) using TLS 1.3 encrypted HTTPS API calls.
- Consent & Trigger: An OTP SMS is generated and dispatched only when explicitly requested by a user attempting to log in or register.
5. Account Deletion & 30-Day Retention Policy
In compliance with Google Play Store Data Safety and Apple App Store guidelines:
Direct In-App Deletion: Any registered user can permanently delete their account at any time via My Profile > Delete Account.
Users may also request account and associated data deletion directly from the web or email:
- Immediate Deactivation: Your account is immediately disconnected from live trading sessions.
- 30-Day Grace Period: User data is placed in a scheduled deletion state for 30 calendar days to protect against unauthorized or accidental removal.
- Permanent Purge: After 30 days, personal identification data is permanently wiped from our production database, except where statutory GST/tax accounting retention applies.
6. Grievance Officer & Contact
For data privacy queries or account assistance, please contact: